Ahhh Customers..

April.22, 2008

So we all know that customers say the stupidest things sometimes and most of the time we hold back with all out might from responding rudely or from the heart just so we can hold our store's reputation as the best pharmacy in town. For me, it is very difficult to be polite after a customer freaks out on me because "I don't have to pay the $2.00 at wal-mart, you guys are fucking retarded and crooks" to that i wish i could respond along the lines of: "well then take your fucking prescription back, waste the $5.00 it takes in gas to go to wal-mart, wait for your rx for like an hour to be ready by a bunch pf people who i bet can barely speak english and go rot in hell you cheap bastard." You pay for the services you get. Our fee may be a little higher ($11.99) but we offer a lot of services which other pharmacies may not offer like delivery, faxing doctors offices millions of times (which isnt free) making long distance phone calls to other pharmacies for transfers or drug plan info (which isnt free to us) and lots of other shit, but thats not what my blog is about today. It's about the stupid things that customers say and the comments that really get under my skin and make my blood boil.

1. "It's going to take 20 minutes?? My baby is out waiting in the car!!" - Well then first of all, why is your baby alone in the car while you are coming in for a refill on your husbands Viagra. I see where your priorities lie. Take your little brat home, put on Dora the Explorer, dont leave the house and when your husband comes home, tell him to stop being such a pussy and come get his viagra himself.

2. "I don't have any repeats? Why didn't you guys tell me this!" I'm not your fucking slave and worry about when you are running low on your medication, i'm pretty sure that you are capable of reading a label and seeing that there is 0 refills on the label. You are one little grain of sand in the pharmacy beach so i don't have the time nor desire to worry about your last refill of vaginal cream....i have more important things to worry about, like going on lunch break!! :D

3. "Who are you? You must be the new guy" Actually no, i've been working here for like 5 years, and maybe you would realize that if you actually came into the pharmacy instead of asking our driver to pick up your rx and re-deliver it every day. Just because you have never talked to me doesn't mean that I don't know your extensive history of mental problems, re-current UTI's and your high blood pressure problem because i know that your husband is cheating on you with someone else :) he asks to not let you pick up his ED meds, take that you selfish bitch.

Ahh yes, customers....where would we be without them? Probably we wouldn't have a job, but since we all do have customers, we might as well make fun of them!

Oh yeah, another thing i hate......My store has this thing where a customer can take their reciept and go to a website and put in the code and type comments on their service and every week, the comments get posted and sometimes highlighted, most of them are good comments, but there are some bad ones....I hate that fucking program! The comments are annonymous and theres no way to fight back to the mean comments. And when the bad comment begins with "the male tech" everyone knows it's me, i can't pass the buck onto the girl tech that looks like a guy unfortunately...

Well thats all for now,

TAPT