Friday, September 4, 2009

Things You Wish You Could Say To Patients...

Sept.4, 2009

Alot of the time at work in the pharmacy world, we bite our tongue alot! We try to treat the customer with respect and dignity as well as be extra polite. I wish i could say a lot of things to a patient, mainly, stupid patients. I'm sure you have all been in situations when you encounter a difficult or a weird customer and after they leave you think of things that you wish you said to them. Below are some examples of stupid patient questions, and answers that I was thinking in my head. God forbid I actually said one of these to a patient. They would probably do that stupid survey on their receipt that asks them how good their service was and I would get in shit because of customer stupidity. Fuck i hate those surveys, but thats for a future post!

Patient: "I don't get paid until Friday, I really need the medication, can i come and pay for them next friday"
Me: "I'm sorry, I can't! It's against policy to hand out medication without payment.
What I Was Thinking: "Did you seriously just fucking ask if you can pay next week? Do I go to the grocery store and get some groceries and go to the cash and ask if i can have these and pay for them in a few days?" No! Go get off your fat ass and go beg for money on the corner or sell your body to come up with the $14 you owe for your Valtrex which you probably needed for the sores in your mouth because the cashier at Walmart let you have a bottle of shampoo for free because you got down on your knees. Go away bitch.

Patient purchasing Plan B: "OMG, like seriously, like why is this so expensive, OMG, i'm not paying $39.99 for this, this is bullshit, and i'm not even sure if i'm pregnant, this is retarded!."
Me: "I understand that the price is an issue, but it is such a small investment compared to getting pregnant"
What I Was Thinking: "Yeah right, the condom broke or you forgot to take your birthcontrol, I know you are a whore, your profile is filled with antibiotics for the Clap , Herpes, Gonnerhea etc. I hope to god you buy the plan B for the sake of your future born child. Maybe if you didnt get wasted last night and screwed up on drugs, you wouldnt have been a whore and remember how many guys you banged last night. Stop complaining to me about the price, buy it or get out, i could care less if you are upset over the price.
**NOTE** Sure enough the girl always comes back later and buys it without saying a word (usually with a guy who pays who im sure she had to perform sexual favors to get him to pay for it or she guilted him into thinking he could be a daddy)
TAPT

4 comments:

Just a little snarky said...

I am so glad I don't work with the "retail public". I have (corporate) customers, and they are not perfect, but they do have some common sense...mostly.

Rat Queen said...

Wow, really? Because a woman needs Plan B she's a whore?

AngryPharmacyTech said...

no, im didnt mean that eveyone is a whore who needs plan b. im sorry if it came off like that. eveyone makes a mistake, but its aimed more towards the women who use plan b as a form of birth control and head to the pharmacy every week after they make their "mistake" yet again.... sorry if i offended you in any way!

gfff said...

I think you're judging people too harshly. I think it's important to remind ourselves that we don't know the situation when patients pick up plan B, or take any prescriptions from anti-psychotics to herpes medications. If anything it will make your day a little more calm.