More random rants from the mind of a tech

May,1, 2008

I've been working at my pharmacy for about 5 years now and i must say that (not including customers) surprisingly, i have little to no complaints about my store. I love my co-techs, the pharmacists and the owner is awesome. So right when you add customers into the mix, that's what starts to make my blood boil. One by one, customers do stupid shit like "oh i forgot to tell you i have a new drug plan" when they pick up their prescription after waiting at the counter for 15 minutes. It's just priceless when you tell them that you will have to re-bill all 10 of his scripts and it's going to take longer to see the pissed off look on his face. "I just waited 30 minutes, i need to go to work, i dont have time, could you please hurry up" Nothing irritates me more than some customer telling me to hurry up because they are in a hurry! First of all, you were standing there for 15 minutes, not half an hour, learn how to tell time (maybe you should go back to elementary school where you learn the anatomy of a clock) Secondly, why the fuck didnt you give me your new drug plan when i specifically asked you if you had a new one and you replied no and i told you i would bill them through as cash. Thirdly, you probably waited at the hospital for hours so why are you suddenly coming into my store and demanding me to hurry up. Do you go into the hospital and demand the doctor to take you next because you need to go to work? No! Go to work you little drama queen, and your prescriptions will be waiting for you when you get here....wow! Rocket Science!

Everyone im sure has at least 1 customer i'm sure that calls the pharmacy at least 10 times a day and you only hope and pray that you don't answer the phone when he or she calls because you know they will tie you up for a long ass time. There is this one lady who literally calls us ten times a day! She won't ask her question right away, instead she will ask how my shift is going, how are my cats doing, and making small talk. At first it didnt piss me off, it as nice to see a customer that actually cared, but by the third time on one shift, i could have slit my wrists and left myself to die in the middle of the pharmacy. I will admit that I have answered the phone and right when i hear her whiny voice, i hit the release button on the phone. Sure, she will call right back, but I will stay away from the phone so another tech will answer it. Smoooooooooooth! This lady is one of the most weirdest and fucked up people I have ever seen! She takes so much god dam medication, i always wonder how she is still alive! Get this, she takes 400...yes FOUR HUNDRED! Clonazepam 0.5mg every 5 days!!! and 90 codiene 30mg every 5 days!!! Not to mention her other prescriptions for Oxycontin 40mg, Oxycontin 80mg and more! The sad thing is that these are actually legit prescriptions from her doctor! She came to our pharmacy because most of the other pharmacies in town would not dispense that many to her. So you can imagine how out of it she would be when you talk to her. She'll get her Clonazepam filled yesterday and call today asking when she can get it next. Total pain in the ass!! sure, shes good for business, but she needs serious help....ISSUES! and i don't want to have anything to do with her...can you blame me? haha I have better things to do like sell a heroin addict 2 syringes for their mom's "insulin"

With all the bullshit us techs deal with on a day by day basis, it's a shame that we don't get paid a lot more considering we do just as much work as a pharmacist minus all the counseling bullshit. Maybe one day the Lord of pharmacy will realize this and compensate us technicians for our hard work and dedication.

And to top it all off, no matter how bad my customers are, there is one thing at my store that can get even worrrse........the methadone program.....Dun dun dunnnnnnnn" Yes we dispense methadone but that is a whooooooooolllle new ballgame and blog! And i'm sure I will bitch about that in the very near future!

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